What Our Clients Say:
TOWARD EQUITABLE HEALTHCARE OUTCOMES:
"Providing equitable, quality care to all patients and their families is a top priority for every hospital. Succeeding in this work includes knowing the specific cultural and communication needs of the diverse communities served by hospitals across Tennessee. Through our work with the Culture Shift Team, THA has found a path to delivering equitable care while creating momentum among hospitals to more swiftly address the unique needs of all patient populations. Our success is directly tied to the hands-on support and expertise provided by your team."
- Joe Burchfield | Vice President
Tennessee Hospital Association
EVERYONE IN HARMONY
BEGINS WITH DIVERSITY BREAKTHROUGH 2.0:
"Thank you for a wonderful training and awareness class you provided to us at the Barbershop Harmony Society! We're all still talking about the training two weeks later. Your enthusiasm, understanding and business approach/mindset was extremely effective and I can tell our employees have retained a lot of the stories and content you provided. I look forward to our next engagement with the Culture Shift Team."
- Marty Monson | CEO & Executive Director
Barbershop Harmony Society
MASTERING INCLUSION BY ROBERT L. WILSON
"First and foremost I want to thank you for agreeing to speak at the Nashville Chamber East's event. Words can’t explain how AMAZING you were and moved I was once you were done. I think I speak for all attendees when I say, you did a great job! The way in which you were interactive with the audience, the thought-provoking questions and topics you brought up and the energy you had, were all phenomenal."
- Lauren Overton| Manager, Member Value
Nashville Area Chamber of Commerce
INTENTIONALLY & INCLUSIVELY GROWING MEMBERSHIP:
"When Girl Scouts of Middle Tennessee first started working with the Culture Shift Team, we recognized we had been taking a language approach for years and needed to shift to a cultural approach. The Culture Shift Team’s thoughtful insight, expertise in the Latino culture, and connections to community members have helped our local Girl Scout Council shift mindsets and make progress in truly becoming an inclusive organization that ALL girls and families feel comfortable joining. The Culture Shift Team took the time to get to know our programs and processes, guided us through data and our own education of the Latino culture, and helped us hire a wonderful employee to serve as the Latino Membership Manager. We are grateful for their insight and leadership in this community and how it has and continues to impact Girl Scouts of Middle Tennessee as we welcome more and more Latino families into our Girl Scout family."
- Mary-Claire Bryan | Director of Urban Membership
Girl Scouts of Middle Tennessee
BUILDING CULTURAL ACUMEN FOR NEW MARKET GROWTH:
"The Culture Shift Team has the ability to take the fear out of connecting with new cultures. We have utilized their expertise for culture training for our associates and to help us connect with the Hispanic community in both the Nashville and Memphis markets. CST also created an industry-specific language class for our team. Their team members provide personalized service with professional results!"
- Jill Spry | Agency Recruiter