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DEI STRATEGY & CONSULTING

DEI is a business lever that drives organizational performance. Create a vision and establish the “why.” Benchmark best practices around talent management and customer engagement. Develop a strategy unique to your organization.

DEI ASSESSMENT & 

KEY POLICY REVIEW

Review organizational policies for inclusive language and the potential impact for bias. Assess organizational progress towards DEI. Provide guidance to organizations seeking to operationalize DEI.

DEI STRATEGIC

PARTNERSHIP DEVELOPMENT

Develop strategic partnerships critical to diversity recruiting and building a strong employer brand. CST works with clients to vet organizations who have a culture and mission fit and develops signature engagements to elevate the client’s brand within the targeted community.

DEI COMMITEE &

ERG DEVELOPMENT

Empower and equip DEI committee and its employee resource groups (ERGs) to work effectively and in alignment with the organization’s performance imperatives. CST partners with clients to help clarify roles and responsibilities, train cross-functional team leaders, and to set goals and objectives.

DEI STRATEGIC

PLAN DEVELOPMENT

Evaluate your strategic plan and evaluate effectiveness for best-in-class practices and sustainability. CST provides support creating a strategic plan that elevates inclusion within the organization. Working with key stakeholder groups, CST adopts a “do with” rather than a “do for” approach for lasting results.

LEADERSHIP ENGAGEMENT

From executives to people managers, engaging leaders effectively in DEI is a key to success. Equip leaders with the business case, the behaviors and competencies to lead inclusively, and the framework to communicate effectively to advance inclusion

and equity.

"Providing equitable, quality care to all patients and their families is a top priority for every hospital. Succeeding in this work includes knowing the specific cultural and communication needs of the diverse communities served by hospitals across Tennessee. Through our work with the Culture Shift Team, THA has found a path to delivering equitable care while creating momentum among hospitals to more swiftly address the unique needs of all patient populations."

- Joe Burchfield
Vice President
Tennessee Hospital Association

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