Jennifer Novo is a dedicated champion of diversity in higher education; for nearly twenty years she worked in or directly with the industry. Her work as faculty and staff, in areas related to student retention, access and success, instruction, and student advising has given her the capacity to have a better understanding of how to address the issues that concern students and administrators. During her time in higher education, she has held various roles including Director of Student Success, University Student Retention Specialist, Dean of Student Success, and Director of Academic Enhancement Center. She played a critical role in the development of various campus-wide efforts to decrease student attrition. She is especially committed to issues of diversity and student success. In 2020, she joined The Education Trust Higher Education Policy Council to support equity in education for underserved students. She was selected as the 2020 Women Who Rock Nashville Award Winner. In 2018, she received the Academic Advancement Award from Middle Tennessee State University’s Office of Intercultural and Diversity Affairs and became a Climate Reality Leader. She is proud of her Latina roots, she is actively involved in the community, she is from Miami and currently lives in Middle-Tennessee with her husband and son.
Jennifer serves as the Executive Director of FUTURO, Inc, a college-success professional development organization.