Client executive, Jennifer Novo is a dedicated champion of diversity in higher education; for over seventeen years she has taken on various roles learning the ins and outs of campus life. Her work as faculty and staff, in areas related to student retention, access and success, instruction, and student advising have given her the capacity to have a better understanding of how to address the issues that concern students and administrators. During her time in higher education, she has held various roles including Director of Student Success, University Student Retention Specialist, Dean of Student Success, and Director of Academic Enhancement Center. She played a critical role in the development of various campus-wide efforts to decrease student attrition. She is committed to student success. In 2018, she received the Academic Advancement Award from Middle Tennessee State University’s Office of Intercultural and Diversity Affairs and became a Climate Reality Leader.
Jennifer serves as Executive Director of FUTURO, Inc.